COMMUNITY HEALTH ADVOCATE, EXPERIENCED
Company: Blue Shield of California
Location: Long Beach
Posted on: October 14, 2024
Job Description:
Your RoleThe Community Health Advocate, Experienced will report
to the Manager, Social Services Management. In this role you will
outreach to Blue Shield of California Promise Health Plan members
and conduct assessments for social drivers of health needs. -The
Community Health Advocate, Experienced -will identify resource gaps
in medical and community services and support implementation of new
services to close identified gaps. -Your WorkIn this role, you
will:
- Assess psychosocial and social drivers of health needs for
moderate-risk members and document assessment results or augment
available information in appropriate systems
- Establish relationships and partner with community
organizations, health plans and providers by participating in
community engagement activities with local agencies -e.g.
-faith-based organizations, community centers, government agencies,
parks, recreation centers and schools - -
- Assist members with moderate health conditions problem-solve to
address barriers by identifying, locating, connecting to and
navigating needed community and medical system services, including
visiting members at their homes, accompanying members to medical
appointments and assisting members with completing forms to access
needed services - -
- Actively engage, build rapport and establish trusting
relationships and facilitate collaborative communication with
members and member family support systems - -
- Identify social drivers of health concerns/gaps and develop and
document an associated plan to address moderate social and health
disparities in accessing appropriate care and services
- Document member updates and progress notes in appropriate
systems, submit timely reports, and provide recommendations for
improved member outcomes
- File and make necessary follow-up on mandated reporting, e.g.
Adult Protective Services, Child Protective Services, etc.
- Perform other duties, as requiredYour Knowledge and Experience
- Bachelor's degree in Social Work, Psychology, Biology, Public
Health, Nursing, Community health or Health-allied field preferred,
OR equivalent experience in a related field -
- 3 or more years experience working with people who need
assistance with complex health and social issues -
- Valid CA Driver's License and proof of auto insurance coverage
required -
- Proficient skills with computer programs, including Microsoft
Excel, Outlook, Word, and PowerPoint -
- Excellent communication skills both orally and in writing
-
- Knowledge of health disparities in diverse communities -
- Effective time management skills and ability to define and act
on priorities amid multiple responsibilities -
- Experience working with Medi-Cal populations preferred -
- Bilingual Spanish speaking preferred -Pay Range:The pay range
for this role is: $ 26.20 to $ 36.68 for California.Note:Please
note that this range represents the pay range for this and many
other positions at Blue Shield that fall into this pay grade. Blue
Shield salaries are based on a variety of factors, including the
candidate's experience, location (California, Bay area, or outside
California), and current employee salaries for similar
roles.#LI-MM4
Keywords: Blue Shield of California, Downey , COMMUNITY HEALTH ADVOCATE, EXPERIENCED, Healthcare , Long Beach, California
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