SUPERVISOR, IT SUPPORT
Company: Altamed Health Services Corp
Location: Anaheim
Posted on: October 27, 2024
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Job Description:
If you are as passionate about helping those in need as you are
about growing your career, consider AltaMed. At AltaMed, your
passion for helping others isn't just welcomed - it's nurtured,
celebrated, and promoted, allowing you to grow while making a
meaningful difference. We don't just serve our communities; we are
an integral part of them. By raising the expectations of what a
community clinic can deliver, we demonstrate our belief that
quality care is for everyone. Our commitment to providing
exceptional care, despite any challenges, goes beyond just a job;
it's a calling that drives us forward every day.
Read on to fully understand what this job requires in terms of
skills and experience If you are a good match, make an
application.
Job OverviewUnder the direction of the IT Client Services Manager,
provides guidance to lead technicians, delegates resources to
complete projects, and is responsible for the evaluation and
development of IT Support Technicians. Performs a variety of
technical resource services -- analyzes, troubleshoots, repairs and
maintains the computer systems, network(s) and peripheral equipment
in addition to providing oversight of technical end user support.
Responsible for managing phone system call queues, ticket queues
and management of overdue or escalated tickets. Produces and
analyzes productivity reports based on ticketing information and
call manager reports for the IT Manager. Reports directly to the IT
Client Services Manager.Minimum Requirements
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Keywords: Altamed Health Services Corp, Downey , SUPERVISOR, IT SUPPORT, Other , Anaheim, California
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