Patient Engagement Representative
Company: VirtualVocations
Location: Santa Barbara
Posted on: November 7, 2024
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Job Description:
A company is looking for a Patient Engagement Representative -
Bilingual Remote.
Key Responsibilities
Provide inbound and outbound support for patient acquisition and
retention strategies through various communication channels
Accurately determine eligibility for care coordination and service
line navigation, and provide physician referrals
Document and escalate unresolved issues and handle patient
complaints with professionalism and care
Required Qualifications
High school diploma or GED
1-3 years of customer service and/or healthcare experience
Telephone/call center experience
Working knowledge of a Windows-based computer environment
Two years of college preferred
Keywords: VirtualVocations, Downey , Patient Engagement Representative, Other , Santa Barbara, California
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