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Provider Support Specialist

Company: VirtualVocations
Location: Downey
Posted on: April 1, 2025

Job Description:

A company is looking for a Provider Support Specialist who will provide exceptional service and support in an omni-channel environment.
Key Responsibilities

Respond to customer queries and provide support via various communication channels
Conduct provider orientation and manage invoice validation and inquiries
Collaborate with internal teams to enhance customer service and implement marketing initiatives

Required Qualifications

BA/BS or equivalent experience
2-4 years of experience in a customer support or provider support role
Experience with Home Care, Assisted Living, or Long Term Care services preferred
Proficiency in Microsoft Suite and CRM software such as Dynamics 365
Ability to work independently and collaboratively across business units

Keywords: VirtualVocations, Downey , Provider Support Specialist, Other , Downey, California

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